1. Acceptance of conditions and amendments
1.1 These terms and conditions apply to the entire contents of this website under the domain name www.iamfierce.co.uk, to your use of the material on this Website and to any correspondence by e-mail/mail between us (and any authorised person on our behalf) and you. You should read these Conditions carefully before using this Website. Using this Website in any manner indicates that you accept these Conditions regardless of whether or not you choose to register with us. If you do not accept these Conditions, you must not use this Website.
1.2 Fierce Fit may revise these Conditions at any time by updating this posting. You should check this Website from time to time to review the current Conditions because they are binding on you. If you do not agree to the Conditions at any time you should cease further use of this Website. Certain provisions of these Conditions may be superseded by expressly designated legal notices or terms located on particular pages at this Website.
1.3 Fierce Fit may withdraw the provision of this Website or modify it at any time without liability to you or any third party.
2. Licence and intellectual property rights
2.1 You are permitted to print and download extracts from this Website for your own personal use provided that:
- (a) no documents or related graphics on this Website are modified in any way;
- (b) no graphics on this Website are used separately from accompanying text;
- (c) Fierce Fit’s copyright and trademark notices are retained as they appear in any printed and downloaded extracts.
2.2 With the exception of any material posted or submitted by users to the Website, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by Fierce Fit or its licensors. For the purposes of these Conditions, any use of extracts from this Website other than in accordance with clause 2.1 above for any purpose is prohibited. If you breach these Conditions, your permission to use this Website will automatically terminate and you must immediately destroy any downloaded or printed extracts from this Website.
2.3 Subject to paragraph 2.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without Fierce Fit's prior written permission.
2.4 Subject to paragraph 2.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without Fierce Fit's prior written permission.
2.5 Any rights not expressly granted in these Conditions are reserved to Fierce Fit.
3. Service Access
3.1 While Fierce Fit endeavours to ensure that this Website is normally available 24 hours a day, it shall not be liable if for any reason this Website is unavailable at any time or for any period.
3.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond Fierce Fit's control.
4. Links to and from other websites
4.1 Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. Fierce Fit has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. Fierce Fit, therefore, does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.
5.1 The content contained within this site is provided for general information purposes only and does not constitute either professional advice or an offer. While Fierce Fit takes all reasonable care to ensure that the content is accurate, no warranty of representation is given that it is free from errors or omissions. Users of this site should always seek professional health advice from our chartered physiotherapist or another suitably qualified health professionals.
6.1 Fierce Fit, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of Fierce Fit's group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.
7.1 Clients who are suffering from any ongoing or recent injury or illness should discuss their condition with the Personal Trainer prior to attending any class or 1-1 session. You will be required to complete a physical activity readiness questionnaire prior to starting your membership with us.
7.2 All applicants under the age of 16 years must have consent, in written form, from a parent or guardian. The applicant also agrees to abide by the rules and regulations of the company and acknowledges that these rules and regulations may change from time to time. Furthermore, all applicants release the company, its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property. If purchasing packages that require payments to be made in instalments, the applicant agrees to approve such instalments be made by credit card on the dates as predetermined in the services contract.
8. Registration & Purchase:
8.1 To register or purchase from the Fierce Fit online booking system, you must be over 18 years of age. You must ensure that the details provided by you on registration or at any time are correct and complete.
Classes and 1-1 personal training sessions must be purchased on the online booking system. You can visit www.iamfierce.co.uk/contact or download the MINDBODY app Search “FIERCEFIT” and enter your details to log in. Choose your package and book in your first personal training session or class. Free class tasters or a consultation can be purchased by visiting www.iamfierce.co.uk/tasters and www.iamfierce.co.uk/free. On MINDBODY you can choose which series or membership you would like, click “Fitness Class Taster” or “Personal Training Consultation” to redeem your free session. Free class tasters and consultations are limited to 1 per person. You can use your account details to log in onto the MINDBODY app (search ‘FIERCEFIT’) to manage your sessions.
Fierce Fit payment packages automatically renew every month by direct debit.
You must book onto a class or your 1-1 session via the website or MINDBODY app (FIERCEFIT). Booking or rescheduling must take place before the class or 1-1 session starts. We recommend you book in advance to secure a class slot or time of preference for your 1-1 session. You can rebook each session with your trainer.
All sessions are booked on a first come first serve basis, subject to availability. We will always do our best to ensure spaces are available. We have a waiting list for full classes.
Sessions can be bought as a single session: class free taster or a free consultation.
Sessions must always be used by the same person, the may not be transferred or given to anyone else.
Packages start from the time of purchase unless you select otherwise on booking. Packages last for 1 month and automatically renew unless payment is cancelled.
Session fees may be changed by Fierce Fit at any time. A 14 day notice period will be given if prices change.
Free 1-1 consultations last 30 minutes.
9. Class Opening Times and 1-1 availability
9.1 Fierce Fit will publish all classes and 1-1 availability of the MindBody app. The class schedule may vary from time to time e.g. over Christmas and New Year.
10. Online accounts
In order to book any session you need to use the link on the website to access MindBody Online, a secure online booking and payment system - bottom right of our website “Member Login”.
You agree to never use another person’s account without permission or provide inaccurate information.
You are solely responsible for the activity that occurs on your account, and you must keep your account password secure.
You must notify us immediately of any breach of security or unauthorised use of your account.
By supplying an email address to Fierce Fit you consent to receiving email communications from us. Fierce Fit will not be liable for any loss or damage suffered as a result of communication with a member by email.
11. Personal belongings
11.1 You agree that Fierce Fit is in no way responsible for the safekeeping of your personal belongings while you are present at a studio or clinic. You assume all risk of loss or damage to any of your personal belongings in the studio or at other locations where services may be performed.
12. Studio rules and regulations
All sessions are non-transferrable and in the event of non-attendance sessions are non-refundable unless proper notice has been given to the company (see cancellation policy).
All equipment is provided on site.
Never use the equipment without an instructor present.
Only closed contained bottles of cold water may be brought into the studio's, no hot drinks. At some venues a cold water dispenser may be available.
Attendees should always exercise in suitable footwear (i.e trainers) during the sessions.
Members must not be under the influence of drugs and/or alcohol during any sessions.
Members are required to follow the instructions of the Fierce Fit instructor at all times and may not vary from instructed exercises unless advised to do so.
All members must report any injuries or change in medical conditions before sessions start.
13. Physical/Health Limitations
13.1 All services purchased from Fierce Fit must be preceded by the applicant acknowledging, by way of completing a sign up form, that she has no physical limitations preventing her from participation such as:
- Heart Trouble
- Chest Pains
- High Or Low Blood Pressure
- High Cholesterol
- Chronic Bronchitis Or Any Chest Ailments
- Orthopedic Problems
- Severe Headaches Or Migraines
- Illness/Operation Or Injury
- Prescribed Medication
- Acute injuries
13.2 Any patients who fall under any of the above categories should discuss their condition with one of our Personal Trainers about their suitability for the classes or 1-1 sessions before proceeding.
13.3 By agreeing to these Terms and Conditions, members confirm that they have no health problems which may affect their participation in any session provided by Fierce Fit.
13.4 By clicking 'Make Purchase' on the Website you confirm you answer all the health questions with a 'No' and that a doctor has confirmed you can take part in a Fierce Fit session. You also consent to reading these terms and conditions.
14. Refund & Cancellation Policy
14.1 Cancellation by you, > 24 hours notice is required for cancellation of 1-1 sessions. Missed sessions without the appropriate notice will be charged as if attended. Cancellations can be made with more than 24 hours notice via the website or Mind Body app. It is the attendee’s responsibility to do this.
14.2 Medical Cancellations - Cancellation is permitted where a patient is not able to participate in a single sessions for medical reasons. A doctor’s note confirming that the patient was not permitted to participate is required within 7 days of missed session and upon receipt, a credit for a makeup session will be issued.
14.3 Cancelling a package - If you would like to cancel your auto-renew payments of Fierce Fit packages you can do so with immediate effect by emailing firstname.lastname@example.org. It is your responsibility to cancel your auto-renew payment for your packages if you no longer wish to attend.
15. Your Privacy
16. Legal Obligation of Information Release
16.1 In exceptional circumstances it may be necessary that we disclose your personally identifiable information if we believe, in good faith, that disclosure is otherwise necessary or advisable to protect Advantage 4 Athletes Conditioning Centre’s interests.
16.2 In exceptional circumstances it may be necessary that we disclose your personally identifiable information if we believe, in good faith, that disclosure is otherwise necessary or advisable to protect Fierce Fit’s interests.
17. Use of Your Information
Fierce Fit obtains most of our information through the client reading and accepting all of our terms and conditions. With your consent we may also obtain personal information about you from third parties. This may include parents, guardian, coaches or whoever is registering you in a program and paying for your registration. Use of your personal information for any purpose other than those outlined or the release of such information by parties outside of Fierce Fit or its affiliates will take place only under the following circumstances:
- (a) We will disclose your personal information when you have given consent.
Under no circumstances do we sell participant or personal information to others. Please note that we will not share health information that may have been provided in connection with a program, program withdrawal or request for refund. With your consent, we may use certain information to provide you with information about Fierce Fit and its affiliates and programming. This consent is optional and you can decide to withdraw it at any time. Information collected by Fierce Fit about its users is used internally by authorized employees of Fierce Fit for following reasons: To process payment, register you in the program of your choice, update you when required of any possible changes of the planned services at Fierce Fit, determination of those areas, features, and services that are valued the most and found most helpful. Also, we collect information to determine the appropriate participation in the activities and services provided at the Fierce Fit and on our site.
18. Securing Your Information
The Fierce Fit website uses sophisticated security and safeguard measures to protect users' information. One such measure is our use of secure server software (SSL), to ensure that your credit card will be protected against fraudulent use while on our site.
Enquiries or complaints should be directed by email to email@example.com.